1.1 Shipping Methods and Times

We offer shipping to [insert applicable locations]. The estimated delivery times will vary depending on your location and the shipping method selected during checkout. We strive to process and ship orders promptly, but please note that delivery times are approximate and not guaranteed.

1.2 Shipping Fees

Shipping fees will be calculated and displayed during the checkout process. These fees may vary based on the total order value, shipping destination, and selected shipping method.

1.3 Order Tracking

Once your order has been shipped, we will provide you with a tracking number and a link to track your package’s progress. It is your responsibility to monitor the tracking information and ensure someone is available to receive the package upon delivery.

2.1 Return Eligibility

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may be eligible to return the item(s) subject to the following conditions:

– The return request is made within [insert number] days from the date of delivery.

– The product is in its original condition, unused, and in the original packaging.

– The item is not a non-returnable or non-refundable product (e.g., perishable items or products with hygiene considerations).

2.2 Return Process

To initiate a return, please contact our customer support team at [insert contact information]. We will provide you with instructions on how to return the product. Please include your order number and a detailed explanation of the reason for the return.

2.3 Refunds

Once we receive and inspect the returned item(s), we will process your refund. The refund will be issued to the original payment method used for the purchase. Please note that it may take several business days for the refund to be reflected in your account, depending on your financial institution.

2.4 Non-Refundable Items

Certain items may not be eligible for returns or refunds due to their nature or for hygiene reasons. These items include [list non-refundable items].

If you have any questions or concerns regarding our Delivery and Returns Policy, please contact our customer support team at HERE. We are here to assist you and ensure your shopping experience with Morphogenic Labs is a positive one.